Q&A

Q1. How does ROLLYPUPS ensure the health and well-being of every puppy?

A1. At ROLLYPUPS, puppy health is our highest priority. Every puppy undergoes rigorous health checkups by licensed veterinarians before adoption. They receive up-to-date vaccinations, deworming treatments, and a comprehensive health certificate.

 

Q2. How does ROLLYPUPS manage smooth international puppy delivery?

A2. We specialize in safe, stress-free international puppy transport worldwide. ROLLYPUPS handles all required export paperwork, USDA/government veterinary clearance, customs documentation, and flight bookings. Our flight nannies or certified pet cargo services ensure your puppy receives continuous care, hydration, and comfort from departure to final delivery at your nearest airport or doorstep.

 

Q3. What health documents and guarantees are included with my puppy?

A3. Your puppy will arrive with complete medical records, including official vaccination history, microchip registration documents, a health certificate issued by a licensed veterinarian, and a written health guarantee contract.

 

Q4. What is the step-by-step process for international puppy adoption?

A4.

1. Selection & Consultation: Choose your puppy and consult with our sales team.

2. Health Check & Prep: The puppy undergoes a final veterinary exam, vaccination check, and microchipping.

3. Documentation: We prepare all necessary paperwork, including the quarantine certificate, health certificate, and CDC receipt for the US.

4. Safe Delivery: Your puppy travels with a dedicated nanny or pet transit to your nearest airport or doorstep.

 

Q5. Where is your location and address?

 

A5. We are located in the suburbs of Seoul. 

Our address is:

23, Leejongmu-ro, Suji-gu, Yongin-si, Gyeonggi-do, 16800, Rep. of KOREA

Our visitation hours are from 1-4pm during the weekdays and only with an appointment. Please contact our team to schedule your appointment time. 

 

Q6. What are their fully grown sizes?

A6. Every puppy and their breeds have different sizes, just like people. We can base their approximate fully grown weight and length but this could vary by their diet and lifestyle where the body fat and muscle mass can be a factor. To get their estimated weight, please consult with our team.

 

Q7. How much is the shipping fee?

A7. Shipping costs depend on the destination and transit method:

Direct Cargo Service ($680): If a direct flight from South Korea to your U.S. location is available, we can ship via cargo for $680.

In-Cabin Flight Nanny Service ($1,480): For other U.S. regions, the fee is $1,480. Our dedicated flight nanny takes a direct flight to the nearest major airport, personally picks up your puppy upon arrival, and safely delivers them to your final destination. (If you prefer an in-cabin nanny starting directly from South Korea, please contact our team.)

International Delivery Outside the U.S.: For delivery fees and options to other countries, please inquire with our sales team.